As a commercial plumber, you are used to being called in times of crisis. When a commercial property has a sudden water leak or if there are significant signs of water damage in an office, business and property owners will contact you. Ideally, plumbing professionals should stay ahead of problems before they become significant for the business – and for you to repair. Not only does this maintenance help you and the business, but it helps you to retain long-term clients. Take a look at these commercial plumbing tips that will help you maintain customer plumbing in those times where there isn’t an obvious problem.
Helpful Commercial Plumbing Tips
1. Basic maintenance
As a professional looking to thrive, you should have a basic maintenance routine for visiting a commercial property. When you first talk to a client with a commercial building, you should suggest basic preventative maintenance tasks so that many costly situations can be avoided. This is essential a schedule where you will send out one of your professionals to the commercial property, whether or not there are issues.
Depending on the plumbing and facility itself, it’s worth scheduling this maintenance often. If a building has hundreds of visitors a day, it will need more frequent maintenance than a small office. Plumbing is subject to wear and tear, and the higher volume of traffic, the more often you will need to tend to the plumbing before issues occur. Along with this, a building with older drain pipes will naturally need service more often than one with brand new plumbing.
What service you provide during these maintenance visits will depend on the plumbing and facility. However, you should include the following:
- Running all relevant plumbing fixtures to ensure there are no slow drains
- Ensuring there is sufficient usage of hot and cold water
- Checking the pressure gauge to ensure the water pressure is running as normal
- Running diagnostics to check for any signs of silent leaks
- Making sure all shutoff valves operate correctly
- Ensuring the water heater is running at the proper temperature
- Checking there is no risk of backflow in the building water system
2. Look for signs of trouble
During these visits, it’s wise for you to walk around the interior and exterior of the building to look for any signs of water damage or leaks. Even a small spill can qualify as water damage since a small water spot could eventually turn into a large leak. When it comes to commercial plumbing, leaks are only going to get worse as more wear and tear are put on the systems, which is why it’s important to spot them early on.
3. Communicating with clients
Once you’ve conducted the basic maintenance checks and searched the building for any signs of water damage, it’s then time to clearly communicate your findings with the client. This may not seem like a plumbing tip, but it’s an area where a lot of plumbing businesses fall short. Sometimes, you have a visit where nothing goes wrong, but you still need to do your due diligence. Make sure your workers fill out a report and leave a copy with the business owner. If something is discovered in the visit, this step will become a consultation. You will need to describe the issue to the business owner and advise on the next best steps to follow.
Maintaining your commercial clients doesn’t have to be difficult. Providing a quality service is the first step. Another great way to advance your business is to secure reliable insurance coverage that protects you when you need it the most. Make sure you have reliable plumbing contractors insurance to protect your hard work. For the easy and convenient coverage services that you need, contact the experts at Artisan Insurance Solutions.